Beyond planning and implementation, Baesis provides the critical IT support structure and services that allow you to focus on growing your core business.

Our clients depend on us for infrastructure support - which includes 24x7 hardware maintenance, software support and technical support. They also rely on us for experienced operational support including systems administration.

Focus - Yours and Ours
Keeping a company's IT infrastructure available and accessible in today's non-stop  e-business environment is more taxing than ever - requiring tremendous time and resources that would be better spent on the company's core business. At Baesis, planning, building, and maintaining IT infrastructure is our core business.

We are dedicated to supporting our clients' mission-critical environments so they can focus more time and resources on running their business.

Removing Barriers
For Baesis clients, technology is simply a tool enabling business, never limiting it.

A Comprehensive Range of Services
Insuring the availability and effectiveness of information systems (computer-based or not) is a multi-faceted effort. The Baesis Support Services team can augment your existing IT staff in one or more of these areas.

First, the tools you use to execute your business processes (applications, systems, etc.) must be available. The Baesis ManageIT service provides the operational expertise and monitoring, re-active management, and pro-active management capabilities to keep your business productive.

Next, the people executing these processes must be educated on how to use the tools effectively. A Baesis Masters program can be developed to rapidly train your end-users on your business processes and the tools that support them.

Further, experienced assistance should be available to remove any barriers to productivity as they arise. And they do. The Baesis Help Desk can help keep your end-users productive with "HOW TO" guidance and "PROBLEM RESOLUTION" for the critical IT tools of your business.

Lastly, regular metrics should be collected and analyzed to insure your tools and processes are staying aligned with the needs of the business.

• You'll practically eliminate expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
  
  
• You'll avoid expensive trip fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for an engineer to show up!
• How does faster performance, fewer glitches, and practically zero downtime sound to you? Under this program, that is exactly what we'll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will make sure your computers stay in tip-top shape for maximum speed, performance, and reliability.
• You will have ALL the benefits of an in-house IT department WITHOUT all of the costs. As a Managed Network Service Plan customer, you'll have access to knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
  
• You will receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do; under this program, you'll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.
• You will never have to fear a big, expensive network repair bill. Instead, you can budget for network support just like rent or insurance.
• You will sleep easier knowing the "gremlins at the gate" are being watched and kept out of your network
• You will safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.
• You'll finally put a stop to annoying spam, pop-ups, and spyware from taking over your computer and your network.
• You'll gain incredible peace of mind. As a business owner, you already have enough to worry about. We'll make sure everything pertaining to your network security and reliability is handled so you don't have to worry about it.