Server Reliability: A Long-Term Goal
Dell customers have told us they need a server manufacturer that inspires confidence through its reliability, availability and quality of products. By listening to and focusing on what our customers want, we’ve set a simple reliability goal: Deliver quality products that stand the test of time.
To help meet this goal, Dell is dedicated to improving reliability processes by:
- Employing robust validation and testing processes for durable product design
- Verifying that each supplier meets Dell’s stringent quality standards
- Utilizing robust, durable industrial materials to enable long product lifecycles
- Introducing a Unified Server Configurator (USC), which helps to minimize downtime by offering embedded and persistent diagnostics with no media required
- Improving redundancy generation over generation with features such as dual internal SD modules that provide failover at the hypervisor level
- Implementing a "one-touch" quality-control process designed to ensure that one person is responsible for the entire server build
- Ensuring that every fully configured Dell server is tested—and retested—before it leaves the factory