Business Continuity and Disaster Recovery
Posted by Len Diana on Mon, Apr 18, 2011 @ 09:53 AM
What would happen to your company's operations if something such as a long term power outage affected, for instance, your customer service center? How would a CSR access customer records without computer systems being available? Communicating with clients and customers would be difficult. Simple, every day tasks could not be accomplished without alternative processes defined by a business continuity and disaster recovery plan.
Executive succession planning, facility replacement, and production / manufacturing alternatives are typically addressed in business continuity and disaster recovery planning. Does the size of a business count? No. Consider that a vast majority of the
companies that were directly affected by the events of 9/11/2001 were actually considered small businesses.
Depending on the needs of an individual business, there are various aspects to be considered when developing strategies for business continuity and disaster recovery:
- Creating written business continuity and disaster recovery plans and procedures
- Retaining the services of an external disaster recovery provider before the services are needed
- Testing the plans and processes
It makes good business sense to plan ahead for the unexpected. The livelihood of your company, your customers and even your own employees may depend on proper foresight and planning for business continuity and disaster recovery operations.
